What If AirJelly Is Not Observing Anything?
Open Settings and confirm Accessibility, Screen Recording, and Smart Capture are enabled. Also check whether capture is paused, whether the current app is excluded, or whether you recently pressed Option twice to hide a private moment from capture.
Do I Need To Register An Account On The Official Website?
No. AirJelly currently only supports registration and sign-in inside the desktop app. Download and open AirJelly first, then create an account or sign in from within the product. The website is mainly for download, product information, and policy documents.
Where Can I See Subscription and Billing?
Subscription and billing live in Billing. Use Billing to check your current plan, Pro status, renewal information, payment method, invoices, or cancellation options. If you redeemed a promo code, confirm there that it has taken effect.
How Do Credits and Models Work?
Credits are consumed when AirJelly uses AI reasoning, longer context, or heavier Agent work. If a conversation or workflow keeps expanding with more history, files, screenshots, or tool steps, it may use more credits. Check Billing to understand your current plan and usage before running long workflows.
Will My History Sync Automatically On A New Device?
No. Much of AirJelly’s context, screenshots, and local history are stored on the current device. Signing in on a new device does not automatically move all local data from the old device. This design keeps personal work context more controllable.